Mission - Vission - Values
Mission
At Harlan, our mission is to advance innovation in ground support solutions by integrating cutting-edge technology into every product we build. We are committed to sustainability—reducing environmental impact while maximizing performance, efficiency, and value for our customers.
Guided by the dedication and vision of our founder, Jim Kaplan, we continue to uphold the principles of integrity, quality, and service that define our legacy. Every product we deliver is built with pride, engineered for reliability and durability, and supported by exceptional customer service that consistently exceeds expectations.
We take pride in contributing to the growth of the aviation industry and remain devoted to delivering excellence in everything we do.
Vision
We envision a future where innovation and sustainability drive every move on the ground. As a world-class OEM manufacturer, Harlan leads the evolution toward electric-powered solutions—transforming traditional equipment into efficient, environmentally responsible machines.
Values
Innovation
We embrace technology and forward thinking to design smarter, more efficient ground support solutions—continually improving performance and reliability for our customers worldwide.
Quality
From design to delivery, we hold ourselves to the highest standards of craftsmanship and precision, ensuring every product meets our legacy of durability and excellence.
Integrity
We operate with honesty, transparency, and respect—upholding the values instilled by our founder and maintaining trust with our customers, employees, and partners.
Customer Commitment
Our customers are at the heart of everything we do. We listen, adapt, and deliver solutions that exceed expectations and build lasting partnerships.
Sustainability
We are dedicated to minimizing our environmental footprint through innovation in electric technology and responsible manufacturing practices.
Continuous Improvement
We believe excellence is a journey. Through reinvestment, learning, and collaboration, we constantly strive to enhance our products, services, and the value we bring to the industry.